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Afterword Terms of Service

Last updated on 2025-08-13

1. Overview

This website and the Afterword platform (together, the “Service”) are operated by Afterword Inc. (“Afterword,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Service, including all information, tools, AI-powered features, and services available from us.

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use the Service.

We may update these Terms from time to time. The most current version will be posted on our website, and continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

2. Eligibility and Account Registration

To use the Service, you must:

You are responsible for all activity under your account, including activity by employees, contractors, or other users you allow to access the Service (“Users”).

3. Use of AI-Powered Features

The Service may include features powered by artificial intelligence, machine learning, or automated decision-making (“AI Features”).

3.1 AI Outputs

AI Features generate content (“AI Output”) based on inputs you provide, historical data, and model training. While we aim for accuracy, AI Output may contain errors, omissions, or outdated information. You are solely responsible for verifying the accuracy, legality, and appropriateness of any AI Output before using it.

3.2 AI Data Use

We may use aggregated, de-identified Usage Data (as defined in Section 4.3) and Customer Content to improve AI models. We will not use identifiable Customer Content for model training without your written consent.

3.3 Prohibited AI Uses

You may not use AI Features to:

4. Intellectual Property and Data Rights

4.1 Your Content

“Customer Content” means data, documents, information, or materials submitted by you or your Users to the Service. You retain all rights to your Customer Content. You grant Afterword a worldwide, non-exclusive license to use, host, store, and display your Customer Content solely to provide and maintain the Service.

4.2 AI Output Rights

You own AI Output generated through your use of the Service, subject to any third-party rights. You grant us a license to use AI Output to the extent necessary to provide, maintain, and improve the Service.

4.3 Usage Data

“Usage Data” means anonymized technical, performance, and usage information about your use of the Service. We may collect, use, and share aggregated Usage Data to operate, improve, and promote our services.

4.4 Reservation of Rights

We retain all rights, title, and interest in and to the Service, including all software, designs, and trademarks, except for the rights expressly granted in these Terms.

5. Service Availability, Suspension, and Changes

We may modify, suspend, or discontinue the Service (or any feature) at any time. We may suspend your account if:

6. Payment and Taxes

If you purchase a paid subscription:

7. Privacy and Security

7.1 Data & Testing

We process personal data in accordance with our Privacy Policy and Security Policy.

Prohibited Data: Unless agreed in writing, you may not upload data subject to PCI-DSS.

Security Testing: You may not conduct penetration testing, vulnerability scanning, or other security assessments without our prior written approval. We conduct security testing on a periodic basis as part of our ongoing security monitoring.

7.2 Customer Data Protection

As of the latest publication of these Terms, Afterword is under Observation for its SOC 2 Type II Compliance certification.

Afterword implements and maintains commercially reasonable administrative, technical, and physical safeguards designed to protect the security, confidentiality, and integrity of Customer Content while it is in Afterword’s possession or control. These safeguards include data encryption at rest and in transit, access controls, regular security audits, third-party monitoring periods and compliance certifications, and adherence to industry best practices. We will promptly notify you of any unauthorized access to or disclosure of your Customer Content that constitutes a confirmed security incident requiring notification under applicable law, and will cooperate with you to investigate and mitigate such incident.

For more details on our data handling practices, please refer to our Security Policy. You acknowledge that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

8. Warranties

8.1 Mutual Warranties

Each party represents that it has the legal power and authority to enter into this agreement and will comply with applicable laws in its use of the Service.

8.2 Customer Warranties

You represent that you have all necessary rights to submit Customer Content and to allow its use as described in these Terms.

8.3 Service Commitment

We will not materially reduce the general functionality of the Service during your subscription term.

8.4 Disclaimer of Warranties

Except as expressly provided in these terms, the service is provided “As is” and “As available” without any warranties of any kind, either express or implied. To the fullest extent permitted by law, Afterword Inc. Disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy of AI output. We do not warrant that the service will be uninterrupted, error-free, secure, or free from viruses or other harmful components. You use the service at your sole risk.

9. Indemnification

10. Confidentiality

“Confidential Information” means non-public business, technical, or financial information disclosed by one party to the other. Each party will protect the other’s Confidential Information using reasonable care and will not disclose it except to employees or contractors who need to know and are bound by confidentiality obligations.

11. Limitation of Liability

To the fullest extent permitted by law:

12. Term & Termination

12.1 Subscription Term. Your subscription begins on the start date in your plan, SaaS Agreement, or Order Form and continues for the committed subscription period (the “Subscription Term”). Unless otherwise stated in your Order Form, the Subscription Term is 12 months and will automatically renew for successive 12-month periods unless either party provides written notice of non-renewal at least 30 days before the end of the current Subscription Term.

12.2 Early Termination. You may only terminate the Subscription Term early if:

12.3 Effect of Termination. If you terminate the subscription early without cause, or we terminate for your breach, you remain responsible for all fees due for the remainder of the Subscription Term, which will become immediately payable.

12.4 Post-Termination. Upon expiration or termination of the Subscription Term, your account will be deactivated and your access to the Service will end. Upon request within 60 days of termination, we will provide you with a copy of your Customer Content in a standard export format.

13. General Provisions

13.1 Entire Agreement and Modification

These Terms, together with our Privacy Policy and any other documents expressly incorporated by reference herein, constitute the entire agreement between you and Afterword regarding the Service and supersede all prior and contemporaneous understandings, agreements, and representations, both written and oral, regarding the Service.

Afterword reserves the right to update these Terms from time to time as described in Section 1. The most current version will be posted on our website, and your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

Any specific, negotiated amendments to these Terms that apply solely to your account or use of the Service must be in writing and agreed to by You and Afterword.

13.2. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of law principles. The parties agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in New York County, New York. You and Afterword hereby consent to the personal jurisdiction of such courts. This section does not limit Afterword’s right to seek injunctive relief in any court of competent jurisdiction.

13.3. Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms for causes beyond its reasonable control and without its fault or negligence, including, but not limited to, acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labor problems, computer attacks or malicious acts, such as attacks on or through the internet, any internet service provider, telecommunications carrier or hosting facility, power shortages or failures, epidemics, pandemics, and acts of the public enemy. The party experiencing the force majeure event shall use commercially reasonable efforts to mitigate the effect of the event.

13.4. Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations, including those of the United States. You represent and warrant that you are not located in, under the control of, or a national or resident of any country to which the United States has embargoed goods or services, and that you are not on any U.S. government list of prohibited or restricted parties. You will not use or permit others to use the Service in violation of any export laws or regulations.

13.5. Miscellaneous

13.5.1. Waiver

The failure or delay of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. No waiver of any breach of these Terms shall constitute a waiver of any other breach. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Afterword.

13.5.2. Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.

13.5.3. Language

These Terms are in English. If translated, the English version controls in case of conflict.

14. Contact

Questions about these Terms can be sent to legal@afterword.com.